Agency leaders turn to our agile culture, technical know-how, and programmatic oversight to support their agency transformation goals.
Program Management & IT Operations
TeraSense partners with our customers to meet operational objectives, meet mission intent, and provide enterprise IT capabilities with a service delivery model which is comprised of industry leading best practices (PMBok, FCAPS, ITIL v4, ISO 20000 ITSM).
Our team provides formal project management support and contracts administration. TeraSense systems and procedures enables delivery of complex work initiatives on time, within budget, and to an agreed upon level of quality in accordance with our ISO 9001:2015 and CMMI ML3 Certified processes.
TeraSense administrators schedule and host meetings, prepare senior leaders for meetings, oversee VTC’s, pass necessary and important trainings, produce ad-hoc reports, and drafted monthly status reports compliant with PWS and COR requirements. Our personnel schedule, tear-down, and setup conference rooms for executive meetings, and coordinate, generate, and distribute meeting agendas and read ahead packets prior to meetings.